Zooming-in on legal advice

In this post I envisage how legal advice could be presented using an interface which literally allows the user to zoom in and out. Detailed advice is provided when zoomed-in, and zooming-out reveals the bigger picture. I suggest the zoom interface may be a more intuitive way for a user to navigate legal advice than traditional solutions, such as using memos with executive summaries and detailed appendices, or hyperlinking.

An exercise in Legal Design

This post explores the Legal Design Sprint process. It follows the development of what became a low-tech tech, practical solution to communicate legal rights to someone who has been arrested by the police. I highlight the benefits of the Design Sprint process, in particular the gains from user feedback and iteration and of operating in a multi-disciplinary team. I also suggest that there are limits to addressing long-standing access to justice problems in a ‘sprint’ environment.

Information revealed in litigation and its effect on Decision Analysis

Decision analysis is a useful tool for a litigator to communicate process and risk, assess how much a case is ‘worth’, and provide a robust justification for settlement offers or acceptance. However the accuracy of the analysis is only as good as the information about the merits of a case available to the litigator at …

Legal Form Design

Court forms commence processes that change lives. They end marriages, bankrupt people and throw them in jail. Poorly designed forms can lead to errors with similarly serious consequences. Making court and legal forms clearer, easier to use and more beautiful can reduce error rates and ultimately increase citizen's access to a just legal system. But …

An exercise in contract visualisation using AS4000

Visualisation makes contracts easier to understand, especially for non-lawyer, day-to-day users. Despite its benefits, the practice doesn’t appear to be widespread. In order to explore some of the reasons that lawyers might be reluctant to prepare visuals, I undertook a contract visualisation exercise on a commonly used construction contract, AS4000. In this post I present …